NHTSA complaint: 1999 DODGE CARAVAN — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
LTR FM THOMAS REINER (VA) RE THE DEFECTIVE 1999 DODGE CARAVAN HE OWNED, HIS DEFECTIVE REPOSSESSED VEHICLE WAS SOLD OUT WITHOUT INFORMING THE PURCHASER OF THE SERVICE BULLETIN ON THE DEFECT.*MR THE CONSUMER INDICATED THAT THE MANUFACTURER DID NOT MAKE HIM AWARE OF THE SERVICE BULLETIN UNTIL HE CONTACTED NHTSA AND FOUND THE SERVICE BULLETIN REGARDING THE IDLER PULLEY. THE VEHICLE IDLER PULLEY CAME OFF THREE TIMES WHICH CAUSED THE VEHICLE TO LOSE ALL POWER. THIS FAILURE HAS CAUSED THE CONSUMER TO CRASH TWICE. *NM
National Highway Traffic Safety Administration — Office of Defects Investigation