MY WIFE WAS DRIVING APPROXIMATELY 40 MPH IN A 45 MPH ZONE. A VEHICLE IN FRONT OF HER HAD TO MAKE A SUDDEN STOP DUE TO ANOTHER MOTORIST IN FRONT OF IT WAS TURNING LEFT AND SHE APPLIED THE BRAKES AND COULD NOT STOP IN TIME AND SHE REAR ENDED THE DRIVER IN FRONT OF HER. NEITHER AIR BAG DEPLOYED IN THE 1999 NISSAN QUEST. WE HAVE CONTACTED OUR INSURANCE COMPANY (AMERICAN FAMILY) AND THE ADJUSTER SADI THAT THE AIR BAGS SHOULDN'T HAVE DEPLOYED DUE THE CRASH OF THE VEHICLE AND THE WAY IT HIT. MY WIFE SUSTAINED INJURIES OF HER BACK AND NECK IN THIS CRASH AND WE BELIEVE THE AIR BAGS SHOULD HAVE DEPLOYED. WE CONTACTED NISSAN AND THEY ALSO SAID THE BAGS SHOULD NOT HAVE DEPLOYED DUE TO NOT ENOUGH FORCE OF SOME BALL BEARING USED TO ACTIVATE THE AIR BAGS. THEY (NISSAN) SENT US A VHS TAPE ON AIR BAGS, BUT DECLINED TO SEND SOMEONE OUT TO INVESTIGATE THE VEHICLE. WE STILL HAVE THE VEHICLE IN OUR DRIVEWAY AND WOULD BE GRATEFUL OF ANY AND ALL HELP YOUR AGENCY COULD PROVIDE. *LA