TRAVELING HOME FROM WORK IN RUSH HOUR TRAFFIC SMOKE STARTED COMING UP FROM UNDER THE DRIVERS SIDE SEAT. I WAS IN THE LEFT LANE OF TRAFFIC AND HAD TO WORK MY WAY ACROSS TO GET OFF THE HIGHWAY. WHILE CROSSING LANES THE BACK OF THE SEAT STARTED GIVING AWAY AND LOWERED TO A RECLINING AND ALMOST LAYING DOWN POSITION. I THOUGHT THE CAR WAS ON FIRE AND ESPECIALLY THE SEAT. I MADE IT TO THE ROAD SIDE, GOT OUT OF MY CAR AND FRANTICALLY CALLED THE SATURN DEALER FOR HELP. THE PERSON ON THE PHONE TOLD ME MY CAR WAS OUT OF WARRANTY AND SHE COULD NOT HELP ME. SHE SUGGESTED I CALL MY INSURANCE AGENCY. NOT ONLY AM I FRIGHTENED OVER WHAT I JUST WENT THROUGH BUT NOW I'M STRANDED BECAUSE SATURN DOES NOT GIVE ROADSIDE SERVICE HELP IF YOU ARE JUST OUT OF WARRANTY. *LA
National Highway Traffic Safety Administration — Office of Defects Investigation