THE CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 30 MPH. THIS CAUSED A CHAIN REACTION, RESULTING IN THE CONSUMER'S VEHICLE CRASHING INTO A VEHICLE IN FRONT. UPON IMPACT, THE DRIVER'S SIDE AIR BAG DEPLOYED. THE DRIVER SUSTAINED A RIGHT UPPER CONTUSION AND A SPRAINED NECK. THE DRIVER ALSO SUFFERED BACK PAINS AND HEARING PROBLEMS. *AK *NM *TT THE HORN WAS ALSO STUCK, WHEN THE AIR BAG(S) DEPLOYED. THIS WAS A 3 CAR ACCIDENT. THE CONSUMER REQUESTED THAT THE MANUFACTURER WHOM INSTALLED THE AIR BAG(S), INVESTIGATE THE VEHICLE'S AIR BAG SYSTEM. *SC *JB