# 2004 TOYOTA 4 RUNNER — SERVICE BRAKES, AIR:ANTILOCK
> NHTSA complaint `487444` · 2004-07-29 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** 4 RUNNER
- **Year:** 2004
- **Manufacturer:** Toyota Motor Corporation
- **Component:** SERVICE BRAKES, AIR:ANTILOCK
- **Miles at failure:** 4,100
- **Speed:** 4 mph
## Narrative
ON SUNDAY, JULY 25, 2004, I WAS PULLING FROM A DRIVEWAY TO A TAR ROAD AND WHEN APPLYING MY BRAKES THE VEHICLE DID NOT SLOW DOWN AND MADE A VERY LOUD TICKING NOISE IN THE REAR OF THE CAR. I ASSUMED IT WAS MY ABS SYSTEM MAKING THE NOISE. I WAS NOT GOING MORE THAN 2 MILES AN HOUR AND WAS ABLE TO JUST ACCELERATE AND GO ON MY WAY. I USED THE BRAKES IN MY VEHICLE AT LEAST 5-10 TIMES ON MY WAY HOME. I PULLED IN MY DRIVEWAY AND PARKED MY VEHICLE. APPROXIMATELY 6 HOURS LATER, MY HUSBAND GOT INTO THE VEHICLE TO MOVE IT IN THE DRIVEWAY ABOUT 10 YARDS FORWARD. I WAS IN THE HOUSE. IN THE HOUSE I HEARD THAT VERY SAME TICKING NOISE AND THEN A LOUD NOISE AND I KNEW THAT MY HUSBAND HAD CRASHED MY CAR. THE BRAKE PEDAL WENT RIGHT TO THE FLOOR AND THE CAR SMASHED THRU OUR GARAGE. I GOT INTO THE VEHICLE AND PRESSED THE BRAKE PEDAL AND IT AGAIN WENT RIGHT TO THE FLOOR. I CALLED MY TOYOTA DEALERSHIP THE NEXT MORNING AND THEY AGREED TO COME PICK IT UP. BEFORE THE CAR LEFT THE YARD MY FATHER IN -LAW CAME OVER AND WATCHED THE BRAKE PEDAL GO TO THE FLOOR. TOYOTA CAN FIND NOTHING WRONG WITH MY VEHICLE AND WANT ME TO TAKE IT BACK AND DRIVE IT. I WILL NOT DRIVE THAT VEHICLE UNLESS THEY CAN TELL ME WHAT HAPPENED. I HAVE 4 OTHER WITNESSES WHO HEARD THE TICKING NOISE IN THE CAR BEFORE IT HIT OUR GARAGE. THERE IS SOMETHING WRONG AND I NEED SOME HELP. I HAVE ASKED TOYOTAA FOR ANOTHER VEHICLE AND THEY REFUSE. MY CAR HAS 4000 MILES ON IT. I BELIEVE IT IS UNSAFE AND COULD POSE DANGER TO OTHER OWNERS.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*