CONSUMER WAS DRIVING AND SUDDENLY THE VEHICLE WAS UNCONTROLLABLE, WENT OFF TO THE RIGHT, STRIKING A POLE. VEHICLE WAS TOTALED. MANUFACTURER SENT A RECALL LETTER TO THE CONSUMER TWO WEEKS AGO, EXPLAINING THE DEFECT. RECALL 04V176000. *AK THE DRIVER SUSTAINED A FRACTURED C4 VERTEBRAE. THE CONSUMER NOW COMPLAINS OF HAVING NECK PAIN, MID BACK PAIN, LOWER BACK PAIN AND HEADACHES. *NM