# 2003 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
> NHTSA complaint `488866` · 2004-08-05 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2003
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
- **Miles at failure:** 38,000
## Narrative
2003 FORD EXPLORER...WHEN OPENING GLASS PORTION OF HATCHBACK, THE RIGHT HINGE FAILED, CAUSING THE WINDOW TO FALL ON MY WIFE'S HEAD, GIVING HER A CONCUSSION.  AR HAS 38000 MILES AND HAS NOT BEEN IN AN ACCIDENT.  HINGE FAILURE DUE TO BOLT SHEARING OFF AT WINDOW. GOING TO GET IT LOOKED AT TOMORROW. *AK  PE04045.PCO
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*