NHTSA complaint: 1999 CHEVROLET ASTRO — AIR BAGS
WHILE DRIVING CONSUMER TRIED TO AVOID A PERSON ON A BICYCLE ON THE ROAD. SWERVED IN ORDER NOT TO HIT THE PERSON, BUT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, JUMPED A CURB, AND COLLIDED WITH A FIRE HYDRANT, AND STRIKING A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY DRIVER SUSTAINED HEAD AND NECK INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. CONSUMER CONTACTED THE MANUFACTURER AND A REPRESENTATIVE CAME DOWN TO MEET WITH THE DEALER AND CONSUMER. THE REPRESENTATIVE INFORMED CONSUMER THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED,AND THE RATE OF DECELERATION AND IMPACT WAS PRESENT. *AK
National Highway Traffic Safety Administration — Office of Defects Investigation