# 1999 TOYOTA SIENNA — STRUCTURE:BODY:DOOR
> NHTSA complaint `490159` · 2004-08-12 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** SIENNA
- **Year:** 1999
- **Manufacturer:** Toyota Motor Corporation
- **Component:** STRUCTURE:BODY:DOOR
- **Miles at failure:** 89,000
## Narrative
PASSENGER SIDE POWER DOOR STARTED OPENING AND SHUTTING BY ITSELF AFTER OPENING TO ALLOW CHILDREN TO ENTER VEHICLE.  THE DOOR ATTEMPTED TO CLOSE AND DID NOT STOP, EVEN WHEN ENCOUNTERING THE BODY OF MY CHILD.  FORTUNATELY HE WAS OUR OLDEST CHILD AND WAS  ABLE TO MOVE QUICKLY ENOUGH TO ONLY BE BRUISED ON HIS SIDES. TURNED POWER OFF TO DOOR AND TRIED TO DETERMINE CAUSE.  OPENED DOOR MANUALLY AND CLOSED AGAIN - DOOR WOULD NOT REOPEN MANUALLY, EVEN WITH SUBSTANTIAL FORCE.   DEALERSHIP CLAIMS "NORMAL WEAR AND TEAR" AND WANTS $1200 TO REPAIR DAMAGE TO DOOR HINGE AND MOTOR ASSEMBLY.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*