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2004 PONTIAC GRAND PRIX — STEERING:HYDRAULIC POWER ASSIST SYSTEM

fire · 494757 · 2004-09-07

Vehicle

Make
PONTIAC
Model
GRAND PRIX
Year
2004
Manufacturer
General Motors, LLC
Component
STEERING:HYDRAULIC POWER ASSIST SYSTEM
Miles at failure
35,332
Speed
5 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I PURCHASED A 2004 PONTIAC GRAND PRIX GTP COMP G FROM RYDELL AUTOMOTIVE (VAN NUYS, CA) ON OCTOBER 24, 2004. IN MAY 2004 THE POWER STEERING HOSE HAD TO BE REPLACED DUE TO A FLUID LEAK. AUGUST 23, 2004 I HAD THE 30,000 MILE SERVICE PERFORMED (I HAVE A LONG COMMUTE), AND THAT INCLUDED A SERVICE OF THE POWER STEERING SYSTEM. AUGUST 31, 2004 WHILE MAKING A THREE POINT TURN IN A PARKING LOT, I HEARD A LOUD POP AND LOST THE ABILITY TO CONTROL THE STEERING OF THE VEHICLE. WHITE SMOKE POURED OUT FROM UNDER THE HOOD AND FILLED THE PASSENGER COMPARTMENT (THE A/C WAS ON). I TURNED OFF THE CAR AND OPENED THE HOOD TO SEE THE ENGINE ON FIRE. THE FIRE WAS EXTINGUISHED BY SEVERAL LARGE BOTTLES OF WATER AND THE ASSISTANCE OF A PASSERBY. THE CAR WAS TOWED TO THE RYDELL DEALER IN SAN FERNANDO WHERE IT REMAINS UN-REPAIRED. THE GM FACTORY REPRESENTATIVE WHO INSPECTED THE VEHICLE SAID I SHOULD SUBMIT A CLAIM WITH MY INSURANCE, EVEN THOUGH I AM CLEARLY WITHIN THE WARRANTY PERIOD. CURRENTLY NEGOTIATING WITH THE DEALERSHIP DIRECTLY AND I AM REQUESTING A REPLACEMENT VEHICLE SINCE I FEEL THE PROBLEM COULD RECUR. *AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10090577
Machine
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