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2003 CHEVROLET VENTURE — STRUCTURE:BODY:DOOR

1 injured · 498132 · 2004-09-24

Vehicle

Make
CHEVROLET
Model
VENTURE
Year
2003
Manufacturer
General Motors, LLC
Component
STRUCTURE:BODY:DOOR
Miles at failure
30,080

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

(1) ON 9/7/04 I PURCHASED A 2003 CHEVROLET VENTURE VAN. IT IS A WB EDITION WITH TWO SLIDING SIDE DOORS. ON 9/19/04 THREE OF MY FOUR CHILDREN AND MYSELF WERE PICKING MY FINACE' UP FROM WORK ON OLD RT. 66 IN OATMAN AZ. I CLIMBED INTO THE DRIVER'S SEAT, MY 8 YEAR OLD DAUGHTER GOT INTO THE PASSENGER SIDE, FIRST ROW OF BACK SEATS, CLOSED THE DOOR, AND BUCKLED HER SEAT-BELT. MY 5 YEAR OLD DAUGHTER BEGAN GETTING INTO THE DRIVER'S SIDE FIRST ROW OF SEATS, AND MY FIANCE INTO THE PASSENGER SIDE FRONT SEAT. MY 8 YEAR OLD DAUGHTER HAD HER RIGHT HAND RRESTING ON THE DOOR HANDLE OF THE PASSENGER SIDE POWER SLIDING DOOR. (2)MY SON, OPENED THE PASSENGER SIDE POWER SLIDING DOOR, ENGAGING THE POWER DOOR RESPONSE, AND BEFORE MY 8 YEAR OLD DAUGHTER ([XXX]) COULD REMOVER HER HAND FROM THE DOOR HANDLE, HER ELBOW WAS PINNED TO THE BACK OF HER SEAT, AND THE DOOR CONTINUED TO OPEN. THERE WAS A "POP" AND HER ARM WAS BROKEN. BOTH BONES IN HER RIGHT FORE-ARM WERE LEFT WITH GREEN STICK FRACTURES. (3) I PHONED THE DEALERSHIP THE FOLLOWING DAY, AND REQUESTED A RETURN OF MY VEHICLE AS I NO LONGER FELT SAFE IN IT. THEY DENIED MY REQUEST, AND WHEN I ASKED ABOUT THE 30 DAY RETURN LAW, THE SALES MANAGER SAID THERE WAS NO SUCH LAW. I PHONED GM THEN, AND FILED A COMPAINT. I WAS GIVEN A FILE NUMBER OF [XXX], AND TOLD THAT LEGAL *MAY* CONTACT ME IN 48-72 HOURS IF THEY DIDN'T DENY MY CLAIM. LEGAL CALLED THE NEXT MORNING. I SPOKE WITH [XXX], AND SHE TOLD ME THAT CLAIMS WOULD CA

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10093131
Machine
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