# 2003 MERCEDES BENZ 500 — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
> NHTSA complaint `499058` · 2004-09-30 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES BENZ
- **Model:** 500
- **Year:** 2003
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
- **Miles at failure:** 12,895
## Narrative
WHILE DRIVING THE LOWER BALL JOINTS ON THE PASSENGER SIDE  SNAPPED IN HALF, CAUSING A COLLISION. CONSUMER COMPLAINED TO THE DEALER THAT THE FRONT END  FELT LOOSE WHILE DRIVING. VEHICLE WAS TAKEN TO THE DEALERSHIP THREE TIMES. THERE WERE NO INJURIES.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*