# 2002 FORD ESCAPE — AIR BAGS:FRONTAL
> NHTSA complaint `500618` · 2004-10-08 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** ESCAPE
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** AIR BAGS:FRONTAL
- **Miles at failure:** 59,000
- **Speed:** 35 mph
## Narrative
DRIVING WESTBOUND APPROXIMATELY 35 MILES PER HOUR, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME RESULTING IN FRONT END DAMAGE TO MY CAR.  SUSTAINED WHIPLASH, TREATED AT HOSPITAL AND RELEASED.  CONTINUING CARE WITH PRIMARY CARE PHYSICIAN.  AIRBAGS DID NOT DEPLOY.  CONTACTED FORD MOTOR COMPANY DIRECTLY TO REPORT AIRBAG NON-DEPLOYMENT AND WAS TOLD THAT THE AIRBAG SYSTEM NEEDED TO BE CHECKED AFTER VEHICLE REPAIRS ARE MADE AND RESULTS SENT DIRECTLY TO FORD AT MY COST.  FORD THEN REFERRED THE COMPLAINT TO THEIR LEGAL DEPARTMENT.  SITUATION CURRENTLY ONGOING.  *NM
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*