MY MOTHER WAS INVOLVED IN AN ACCIDENT, DRIVING AT 23 MPH IN A CHRYSLER MINIVAN. SHE HIT A TELEPHONE POLE HEAD ON. THE AIR BAGS DEPLOYED, ALTHOUGH THEY DID NOT TOUCH MY MOTHER, SHE WAS WEARING HER SEATBELT. WHEN THE KNEE AIRBAG DEPLOYED HOWEVER, THE DOOR COVERING IT WAS WHAT HIT MY MOTHER IN BOTH HER SHINS WITH THE FORCE OF THE AIR BAG BEHIND IT! ALTHOUGH IT DID NOT BREAK ANY BONES, THE IMPACT CAUSED EXTENSIVE BLEEDING AND EDEMA UNDER THE SKIN. SHE SUFFERED A CRACKED RIB AND BREAST BONE IN THE ACCIDENT, WHICH WE ALL UNDERSTAND, BUT THE ADDED AGONY OF HAVING TWO EXTREMELY BRUISED AND SWOLLEN LEGS (PURPLE, GREEN, RED--WITH LIME SIZED CLOTS UNDER THE SKIN) FROM HER KNEES TO HER ANKLES CAUSED BY THIS "SAFETY DEVICE" IS INFURIATING!!! WHERE DO I GO FOR ANSWERS??? *NM