1. NO EVENTS OR LIGHTS LEADING UP TO THE CRASH. ( LIGHTS, ERROR MESSAGE FOR AIR BAG, ETC. ) 2. SIDE IMPACT AIRBAG - DID NOT GO OFF. I WAS IN A SIDE IMPACT CAR CRASH AT SLIDING PASSENGER DOOR ON OUR DODGE GRAND CARAVAN. 3. OVER $6,000.00 WORTH OF WORK DONE ON VEHICLE. NOTHING WAS DONE TO COORECT OR EVEN LOOK INTO WHY THE AIRBAG DIDN'T GO OFF. GOT RUN AROUND FROM THE DEALERSHIP, CHRYSLER CORPORATE OFFICE ALSO THE AUTO BODY SHOP THAT FIXED OUR VEHICLE. I WAS REFERRED TO THE AUTO SHOP BY MY "REPUTABLE" CAR INSURANCE COMPANY STATE FARM.*AK