WHILE MAKING A RIGHT TURN INTO THE PARKING LOT. A VEHICLE COLLIDED AND HIT THE VEHICLE HEAD ON IN THE PARKING LOT. BOTH AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED HEAD NECK AND LEG INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *JB *SC