# 2003 VOLKSWAGEN JETTA — AIR BAGS:FRONTAL
> NHTSA complaint `502485` · 2004-09-28 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** AIR BAGS:FRONTAL
- **Speed:** 40 mph
## Narrative
THE VEHICLE'S AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT.  THE CONSUMER SUSTAINED MULTIPLE INJURIES AS A RESULT.  *NM   VW REFUSED TO INVESTIGATE THE PROBLEM.  THE CONSUMER REQUESTED AN EXCHANGE FOR A MOST RECENT MODEL AT NO COST OR PENALTY UNDER THE SAME REMAINING TERMS OF THE EXISTING LEASE.   *SC
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*