# 2002 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `502900` · 2004-10-22 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2002
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 37,690
- **Speed:** 25 mph
## Narrative
1 & 2.  MY 2002 VW JETTA'S DRIVER SIDE HEATED SEAT STARTED ON FIRE.  I NOTICED THE FIRE WHEN I FELT A BURNING SENSATION AS MY PANTS WERE CATCHING FIRE.  I IMMEDIATELY TURNED THE SEAT OFF & PULLED OVER.  THE SEAT HAD A DIME TO QUARTER SIZE BURN HOLE IN IT AND IF I TURNED THE HEATED SEAT BACK ON I COULD SEE THE WIRE ARCING.3.  THE VOLKSWAGEN DEALER REPLACED THE SEAT 5 DAYS LATER.*AK
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*