# 2003 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `503493` · 2004-10-26 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 38,000
## Narrative
UPON TURNING ON THE DRIVERS SIDE HEATED SEAT ELEMENT TO STRENGTH 2 OUT OF 5 A STRONG BURNING ODOR WAS RELEASED AND A SECTION OF THE HEATING ELEMENT PROCEEDED TO BURN THROUGH THE SEAT COVER AND SLIGTLY BURNED MY LEG. I TURNED OFF THE HEATING ELEMENT TO STOP THE PROBLEM AND AM BRINGING THE VEHICLE IN TO THE DEALERS SERVICE DEPARTMENT TO INSPECT IT.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*