# 2004 FORD EXPLORER — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
> NHTSA complaint `508089` · 2004-11-23 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
## Narrative
MY 2004 FORD EXPLORER HAS HAD A PROBLEM WITH CHATTERING IN THE DIFFERENTIAL AND DELAYED SHIFTING OF THE AUTOMATIC TRANSMISSION GEARS, ESPECIALLY REVERSE, SINCE IT WAS PURCHASED.  WHEN I AM IN AN URBAN PARRALLEL PARK SITUATION, I HAVE HIT THE CAR BEHIND ME HARD ON SEVERAL OCCASSIONS BECAUSE OF THE DELAYTED SHIFTING.  AS YOU SHIFT, YOU NATURALLY PUT A FOOT ON THE ACCELERATOR.  WHEN THERE IS A DELAY, THE CAR THEN BOLTS INTO REVERSE AT A HIGH SPEED.  I HAVE BROUGHT MY CAR TO THE DEALER 5-6 TIMES, AND THEY HAVE ALWAYS DONE SOMETHING, BUT NOTHING EVER WORKS TO ELIMINATE THE CHATTERING AND THE DELAYED SHIFTING.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*