# 2004 MERCURY GRAND MARQUIS — POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
> NHTSA complaint `508473` · 2004-11-28 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** GRAND MARQUIS
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
- **Miles at failure:** 12,000
- **Speed:** 2 mph
## Narrative
MY CAR A MERCURY GRAND-MARQUIS(2004), ON OCTOBER 14,2004 ALMOST CAUSED TO MY WIFE AND MYSELF A TRAGEDY.IN MY OWN HOME, THE CAR FAILED IN TRANSMISSION TO GO REAR, INSTEAD WENT FORWARD INTO MY BACKYARD,CRASHED AGAINST A TREE AND WENT INTO A LAKE IN MY PROPERTY. AS A RESULT THE CAR WAS TOWED TO ALAN FORD IN BLOOMFIELD HILLS,MI FOR RAPAIRED WITH DAMAGES OVER $14.000.I MADE THE A COMPLAIN BY PHONE TO THE NHTSA AND PROMISSED A LETER PEPLY WHICH NEVR HAPPENED AND FOLOW UP CALLS IT WAS INFORMED TO ME THAT THERE WAS NEVER A RECORD OF MY CALL.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*