# 2002 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `508569` · 2004-11-29 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2002
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 61,790
- **Speed:** 40 mph
## Narrative
I TURNED ON MY DRIVERS SIDE SEAT WARMER.  AFTER ABOUT 2 MINUTES, THERE WAS A NOTICABLE SMOKE IN THE CAR AND EXTREME HEAT COMING FROM THE LEFT SIDE OF THE DRIVERS SEAT.  I IMMEDIATELY TURNED OFF THE SEAT WARMER.  AFTER PULLING IN THE GARAGE, THERE WAS A SMALL BURN ON MY PANTS AND A 1/4" HOLE BURNED THROUGH THE FABRIC ON THE SEAT.  VOLKSWAGON STATES THAT THE HEATER ELEMENT SHORTED OUT, HAS NOT DONE ANYTHING TO RESOLVE THE ISSUE.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*