← NHTSA complaints

2002 CHRYSLER TOWN AND COUNTRY — EQUIPMENT

crash · 508997 · 2003-11-04

Vehicle

Make
CHRYSLER
Model
TOWN AND COUNTRY
Year
2002
Manufacturer
Chrysler (FCA US, LLC)
Component
EQUIPMENT
Miles at failure
27,223

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

PROBLEMS WITH ENGINE WHEN AIR CONDITIONER OR HEATER WAS OPERATIVE.*MR (NAR) THE CONSUMER NOTICED THAT WHEN THE HEAT OR A/C WERE ON THE ENGINE STRAINED. THE DEALER REPLACED THE COMPRESSOR BUT THAT DID NOT ALLEVIATE THE PROBLEM. THE CONSUMER ALSO NOTICED A CLICKING SOUND COMING FORM THE STEERING WHEEL AND THE STEERING WHEEL SEEMED LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE PARTS WERE ORDERED TO MAKE THE REPAIR. PRIOR TO THE REPAIRS BEING MADE THE CONSUMER'S SON LOST CONTROL OF THE VEHICLE DAMAGING THE ENTIRE DRIVER'S SIDE. THE DRIVER INDICATED THAT HE WAS ATTEMPTING TO MAKE A RIGHT HAND TURN WHEN HE HEARD A POP AND LOST CONTROL OF THE VEHICLE. THE STEERING BOX WAS REPLACED UNDER WARRANTY BUT A FEW MONTHS LATER THE POP NOISE RETURNED. *NM

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10046669
Machine
JSON-LD · Markdown