# 2000 LEXUS ES300 — AIR BAGS
> NHTSA complaint `509132` · 2004-12-01 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** LEXUS
- **Model:** ES300
- **Year:** 2000
- **Manufacturer:** Toyota Motor Corporation
- **Component:** AIR BAGS
## Narrative
COMPLAINT RECEIVED VIA E-MAIL. MY LEXUS ES300 HAD A FRONTAL CRASH ON NOVEMBER 16, 2004 AND SEVERELY DAMAGED THE FRONT PART OF THE CAR.  FRONT METAL BUMPER BROKE, AND WAS PUSHED IN O THE RADIATOR. UPON IMPACT,  NONE OF THE AIRBAGS DEPLOYED. DEFECTIVE EQUIPMENTS , AIRBAG EQUIPMENT MALFUNCTIONED BECAME CLEAR HERE. PLEASE REVIEW SOME OF THE PHOTOS IN THE FOLLOWING WEBSITE TO SEE THE FAILURE OF THE SAFETY AIRBAG SYSTEM OF LEXUS CAR.WWW.LEXUSAIRBAGSAFETY.COM   I INFORMED THE LEXUS CUSTOMER SUPPORT OF THIS EQUIPMENT FAILURE AND EXPRESSED THE SAFETY CONCERN. LEXUS WAS CONDUCTING AN INSPECTION ON THIS CAR, BUT TOLD THAT IT MAY TAKE 6 WEEKS. THEY WERE TRYING TO SLOW DOWN THE PROCESS. IT IS IMPORTANT FOR NHTSA TO INVOLVE IN THIS ISSUE AND CONDUCT AN INSPECTION TO SAVE THE LIVES OF DRIVERS AND PASSENGERS. *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*