# 2002 VOLKSWAGEN JETTA — VISIBILITY:SUN/MOON ROOF ASSEMBLY
> NHTSA complaint `511506` · 2004-12-12 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2002
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** VISIBILITY:SUN/MOON ROOF ASSEMBLY
- **Miles at failure:** 56,000
- **Speed:** 45 mph
## Narrative
SEAT HEATER MALFUNCTIONED, BURNED THROUGH THE LEATHER SEAT AND BURNED ME WHILE I WAS DRIVING.  I SAFELY PULLED THE CAR TO THE SIDE OF THE ROAD.  THE REPLACEMENT COMPONENTS ALSO MALFUNCTIONED, BURNING THE LEATHER SEAT AND ONCE AGAIN, BURNED ME.  ALSO, THE SUNROOF HAS PLASTIC GUIDES THAT KEEP BREAKING, I HAVE HAD THESE PLASTIC COMPONENTS REPLACED THREE TIMES SINCE I PURCHASED MY CAR IN 2002, AND I DON'T USE MY SUNROOF THAT OFTEN, PROBABLY LESS THAN 30 TIMES/YEAR.  *JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*