# 2002 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `512053` · 2004-12-14 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2002
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 40,800
## Narrative
THE HEATER ELEMENT IN THE DRIVER'S SEAT OF MY 2002 VW JETTA VR6 BURNED THROUGH THE LEATHER AND LEFT A QUARTER SIZE BURN HOLE IN THE SEAT OF MY CAR AND THE SEAT OF MY PANTS. FORTUNATELY MY WALLET FORMED A BARRIER BETWEEN ME AND THE HEAT SOURCE. THE CAR WAS TAKEN TO A VW DEALER IN  MASSACHUSETTS AND I AM CURRENTLY WAITING FOR A NEW SEAT CUSHION AND HEATER ELEMENT. IF ANYONE SHOULD ASK WHAT REALLY "BURNS ME UP",  I TELL THEM THE SEAT OF MY VW JETTA.  *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*