# 2004 TOYOTA SIENNA — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
> NHTSA complaint `512618` · 2004-12-16 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** SIENNA
- **Year:** 2004
- **Manufacturer:** Toyota Motor Corporation
- **Component:** SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- **Miles at failure:** 7,500
- **Speed:** 10 mph
## Narrative
WIFE WAS IN SCHOOL PARKING LOT ATTEMPTING TO PARK, TRAVELING LESS THAN 10 MPH,  APPLIED BRAKES, AND BRAKE PEDAL WENT TO FLOOR/WITH NO BRAKE ACTION.    VEHICLE HOPPED A CURB AND STRUCK WROUGHT IRON FENCE.  CONSUMER PLACED VEHICLE IN REVERSE AND GOT IT OFF CURB, THEN INTO PARK.  VISIBLE DAMAGE TO FRONT BUMPER & LICENSE PLATE, POSSIBLE DAMAGE TO UNDERCARRIAGE.  IRON FENCE WAS TWISTED/ BENT AND DISCONNECTED FROM GATED ENTRANCE.  CONTACTED DEALERSHIP AND  TOW TRUCK WAS DISPATCHED.  TOW TRUCK DRIVER SCOTT"FROM LA COSTA TOWING NOTED THAT THE BRAKE PEDAL WAS SOFT, AND WENT TO THE FLOOR WHEN HE STARTED THE VEHICLE.  TRAVELED TO DEALERSHIP IN SECOND CAR, ASSISTANT SERVICE MANAGER STEVE ADAMS COMMENTED THAT BECAUSE  WE ALLEGED A MANUFACTURING DEFECT  VEHICLE SHOULD NOT HAVE BEEN TOWED TO THEIR LOCATION BECAUSE IT MIGHT BE AN ADMISSION OF LIABILITY.  VEHICLE WAS RETAINED AT TOYOTA CARLSBAD LOT .  CONSUMER WAS ADVISED TO CONTACT TOYOTA CUSTOMER SERVICE TOMORROW MORNING TO SCHEDULE AN ENGINEER TO EXAMINE THE VEHICLE AND DETERMINE WHETHER OR NOT THERE WAS A MANUFACTURING DEFECT.  TO DATE, NO WORK HAD BEEN DONE ON THE VEHICLE.  CONSUMER DID NOT KNOW EXACTLY WHAT CAUSED THE FAILURE OR WHAT WAS NECESSARY TO CORRECT IT. CONSUMER PURCHASED THE VEHICLE NEW IN FEBRUARY 2004, AND  IT HAD APROXIMATELY 7500 MILES.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*