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2003 JEEP LIBERTY — AIR BAGS:FRONTAL

crash1 injured · 513240 · 2004-12-21

Vehicle

Make
JEEP
Model
LIBERTY
Year
2003
Manufacturer
Chrysler (FCA US, LLC)
Component
AIR BAGS:FRONTAL
Miles at failure
13,000
Speed
30 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

I WAS INVOLVED IN A REAR-END COLLISION WITH A LEXUS SUV. I RAN INTO THE BACK OF A LEXUS SUV THAT WAS UNEXPECTLY STOPPED IN FRONT OF ME AND THE ENTIRE ENGINE COMPARTMENT AND FRONT SECTION OF THE JEEP COLLAPSED FORWARD AT A 45% ANGLE, PUSHING THE ENTIRE FRONT OF THE VEHICLE TO THE FORMER LOCATION OF THE MIDDLE OF THE ENGINE. THIS WAS ON A 2003, JEEP LIBERTY WITH 13,000 MILES AND NEITHER AIRBAG IN THE JEEP LIBERTY DEPLOYED DURING THE SEVERE IMPACT OF THE CRASH. THERE IS CURRENTLY $8,000+ OF DAMAGE TO THE FRONT OF THE JEEP LIBERTY AND THE PRESTICE DODGE, IN DALLAS, TEXAS, HAS INFORMED ME THAT THIS IS NOT A MATTER FOR THEM TO DEAL WITH, BECAUSE FAILED AIRBAGS ARE CONSIDERED A FACTORY DEFECT. THE VEHICLE WAS JUST SURVEYED FOR REPAIRS TODAY BY ALLSTATE INSURANCE AND THEY ARE GOING TO REPAIR IT, BUT AFTER CONTACTING THE DEALERSHIP "PRESTIGE DODGE" AND ASKING THEM TO GO LOOK AT THE CAR TO VERIFY THE AIRBAGS HAD NOT GONE OFF. THE DEALERSHIP PROVIDED ME WITH A NUMBER FOR CHRYSLER 18009921997 TO ADDRESS THESE FAILED AIRBAGS WITH. I CALLED CHRYSLER AND THE CUSTOMER SERVICE CENTER STATED THAT IF THE COLLISION CENTER HAD ALREADY BEGUN WORK ON THE CAR THAT CHRYSLER WOULD REFUSE TO ACKNOWLEDGE THAT THE AIRBAGS DID NOT GO OFF AND THEY WOULD REFUSE TO SEND AN INVESTIGATOR BECAUSE THE COLLISION CENTER HAS ALREADY BEGUN FOLLOWING ALLSTATES INSTRUCTIONS TO REPAIR THE FRONT END OF THE VEHICLE. AT THIS POINT CHRYSLER CUSTOMER SERVICE HUNG UP ON ME.*AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10104261
Machine
JSON-LD · Markdown