# 2003 VOLKSWAGEN PASSAT — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `515725` · 2005-01-31 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** PASSAT
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 22,000
## Narrative
CONSUMER SMELLED AN ODOR IN THE VEHICLE.  CONSUMER ASKED HER SPOUSE TO CHECK IT OUT. CONSUMER TURNED SEAT HEATER  ON AND THE SEAT STARTED TO BURN.  THE SEAT SLIGHTLY SCORCHED THE CONSUMER.*AK  THE PASSENGERS COAT WAS BURNED BY THE SEAT.  *TC
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*