# 2004 FORD FREESTAR — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
> NHTSA complaint `515966` · 2005-01-07 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FREESTAR
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- **Miles at failure:** 11,000
## Narrative
CONSUMER COMPLAINED ABOUT  AN  AUTOMATIC SLIDING DOOR PROBLEM. CONSUMER  CONTACTED THE DEALERSHIP, WHO INSPECTED THE VEHICLE, AND TOLD CONSUMER THAT THE SENSORS FOR THE DOOR WERE OPERATING PROPERLY. HOWEVER, THE PASSENGER INJURED HER SHOULDER AND LOWER ARM BECAUSE THE AUTOMATIC SLIDING DOOR DID NOT RETRACT WHEN HITTING AN OBJECT. *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*