WHILE DRIVING CONSUMER'S VEHICLE SUDDENLY HIT A DEER. WHEN THE AIRBAGS DEPLOYED CONSUMER WAS AFFECTED BY THE SUBSTANCE IT RELEASED. THE FIBERS DAMAGED HER NECK, FACE AND LEGS. CONSUMER HAS UNDER GONE SEVERAL SURGERIES FOR THIS INCIDENT. WHEN CONTACTING LINCOLN, THEY DO NOT WANT TO HAVE ANY PART IN ANY OF THIS. CONSUMER CALLED THE STATE ATTORNEY GENERAL'S OFFICE IN WASHINGTON, WHICH WROTE A LETTER TO THE US DEPARTMENT OF TRANSPORTATION ( DOT). CONSUMER WAS STILL WAITING FOR SOME TYPE OF ACTION TO BE TAKEN .*AK...*AK