# 2003 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `517118` · 2005-01-16 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
## Narrative
PASSENGER SIDE SEAT HEATER MALFUNCTIONED. SEAT HEATER TURNED ON TO LEVEL 3. PASSENGER AND DRIVER NOTICED SMELL OF SOMETHING BURNING, THEN PASSENGER FELT PAIN UNDER LEFT THIGH. TURNED SEAT HEATER OFF. WHEN STOPPED, EXAMINED SEAT TO DISCOVER BROWN HOLE IN SEAT WHERE HEATER HAD BURNED THROUGH. NO REPAIRS HAVE BEEN MADE YET.  *NM
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*