VAN WAS "T-BONED" ON PASSENGER SIDE BY LARGE PICKUP TRUCK PROBABLY GOING 45 MPH OR SO. TRUCK HIT FRONT SIDE PANEL AND PASSENGER DOOR. ESTIMATED DAMAGE AT THIS POINT OVER $14,000. PASSENGER HAD TO BE EXTRICATED BY JAWS OF LIFE AND SUFFERED FRACTURED PELVIS AND FACE LACERATIONS. NEITHER THE SIDE CURTAIN AIR BAG NOR SIDE SEAT AIR BAG WENT OFF. I CONTACTED TOYOTA YESTERDAY AND THEY SAID THEY WOULD CONTACT TO ME WITHIN 3 BUSINESS. I THINK THERE IS A PROBLEM WHETHER THEY SAY (A) IT SHOULD HAVE GONE OFF AND DIDN'T OR (B) THAT IT SHOULD NOT HAVE GONE OFF WITH THIS TYPE OF CRASH. VAN HAS NOT YET BEEN REPAIRED. ONE ISSUE IS WHETHER I SHOULD WAIT TO HAVE IT REPAIRED. DIGITAL PICTURES OF VAN ARE AVAILABLE. *NM