# 2000 CHRYSLER TOWN AND COUNTRY — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `517914` · 2005-01-22 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHRYSLER
- **Model:** TOWN AND COUNTRY
- **Year:** 2000
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 54,000
- **Speed:** 30 mph
## Narrative
WHILE DRIVING MY CAR WITH THE SEAT HEATER ON, IT SUDDENLY GOT VERY HOT, SO I TURNED THE HEATER OFF. WHEN I GOT TO MY DESTINATION I SAW A HOLE ABOUT THE SIZE OF A PENCIL ERASER HAD BURNED THROUGH THE LEATHER. I LATER REALIZED THAT THERE WAS A HOLE IN MY PANTS AND THE BACK OF MY LEG WAS BURNT. WHEN I CONTACTED CHRYSLER, I WAS TOLD THAT I WOULD HAVE TO PAY FOR ALL REPAIRS SINCE MY 3 YEAR WARRANTY WAS UP. BY THE WAY, THE HEATER NO LONGER FUNCTIONS, ALTHOUGH THE LIGHT ON THE SWITCH STILL ACTIVATES WHEN DEPRESSED, MEANING ANY FUSE IN THE SYSTEM NEVER BLEW.  *JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*