# 2003 VOLKSWAGEN PASSAT — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `521569` · 2005-02-13 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** PASSAT
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 37,000
- **Speed:** 40 mph
## Narrative
SEAT HEATER IN 2003 VW PASSAT WAS TURNED ON. APPROX. 3 MINUTES LATER THE HEATER BURNED MY JEANS, AND MY SKIN. I LOOKED DOWN TO SEE WHAT WAS HAPPENING AND SAW SMOKE COMING OUT OF MY SEAT. I TURNED THE SEAT HEATER OFF AND EXTINGUISHED THE SMOLDERING SEAT. WENT TO VW DEALERSHIP AND THEY HAD TO ORDER THE PART B/C THERE ARE NONE AVAILABLE IN THE US RIGHT NOW.  *JB
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*