NHTSA complaint: 2002 FORD TAURUS — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
I DRIVE A 2002 FORD TAURUS WAGON, PURCHASED NEW FROM THE DEALER, THE WARRANTY IS NOW UP. I WAS DRIVING MY CAR(CANADIAN WINTER) AND TURNED ON MY HEATER. I SMELLED SOMETHING BURNING, AND THEN SMOKE STARTED COMING OUT FROM UNDER THE DASH. I TURNED THE HEATER OFF AND IT WENT AWAY. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT WAS A PROBLEM WHERE WATER LEAKED INTO THE HEATER MOTOR AND FROZE BURNING OUT THE MOTOR. NOW THIS IS GOING TO COST ABOUT $400 TO FIX. IT APPARENTLY WAS A PROBLEM WITH TAURUS BUILT FROM 2001 - 2003. THERE SHOULD HAVE BEEN A DEFECT RECORDED ON THIS AND A RECALL DONE.
National Highway Traffic Safety Administration — Office of Defects Investigation