NHTSA complaint: 2004 CHEVROLET MALIBU MAXX — LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THE INCIDENT OCCURRED IN SC, WHERE I WAS RESIDING AT THE TIME. THE CAR WAS PARKED IN THE DRIVEWAY OF MY HOUSE. I WAS GETTING READY TO LEAVE FOR WORK AND NEEDED SOMETHING FROM THE TRUNK OF THE CAR. OPENED THE TRUNK AND JUST AFTER I BENDED TO REACH IN, IT FELL DOWN ON MY HEAD CAUSING BLEEDING. I HAD TO HAVE 3 STITCHES PUT TO MY SCALP, LOST HALF A DAY OF WORK THAT MORNING AND SUFFERED HEADACHES FOR A FEW DAYS. CONTACTED GM DEALERSHIP AND THE PART WAS REPLACED. I'VE BEEN AVOIDING THE DECK LID EVER SINCE. CONTACTED ESIS/GM CENTRAL CLAIMS UNIT AND A CLAIM WAS ENTERED (#488402). THEY SEND AN INVESTIGATOR WHO OBTAINED THE FAILED PART FROM THE DEALERSHIP AT THE TIME IT WAS REPLACED AND TOOK PICTURES/VIDEO OF THE REAR DECK LID. STILL WAITING ON A RESOLUTION. *JB
National Highway Traffic Safety Administration — Office of Defects Investigation