# 2003 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `527685` · 2005-03-24 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Speed:** 15 mph
## Narrative
NOTICED THE SEAT WSA HOTTER THAN NORMAL A FEW DAYS BEFORE INCIDENT. I WAS ON MY WAY TO WORK AND I SMELLED BURNING, THEN NOTICED MY LEG WAS HURTING, THEN NOTICED SMOKE. I PULLED OVER AND JUMPED OUT OF THE CAR. I PATTED OUT THE FIRE/SMOKE WITH MY HAND. THERE WAS A BURNED HOLE THROUGH THE LEATHER IN THE SIDE OF MY SEAT. THERE WAS ALSO A SMALL BURN IN MY PANTS AND ON MY UPPER LEG.  I IMMEDIATLY CALLED THE DEALER. THEY COULD TAKE MY CAR THAT DAY, THEY KEPT IT FOR A DAY AND A HALF AND REPLACED THE HEATER AND COVER. I WAS NOT PLEASED WITH THE LOOK OF THE SEAT, IT IS NOT TIGHT AND DOES NOT LOOK LIKE THE PASSENGER SIDE. I TOOK THE CAR BACK AND THEY SAID I NEEDED TO WAIT FOR THE LEATHER TO GET TIGHTER. IT HAS BEEN TWO MONTHS AND IT IS NOT ANY TIGHTER. I AM HAPPY THEY FIXED THE SEAT BUT I WOULD LIKE IT TO LOOK LIKE IT USED TO.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*