NHTSA complaint: 2002 TOYOTA RAV4 — STEERING:RACK AND PINION
WHILE DRIVING A CLICKING NOISE CAME FROM FRONT OF THE VEHICLE. THE STEERING FAILED TO TURN PROPERLY, AND THE DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND CRASHED INTO A CONCRETE BARRIER. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. THE DRIVER REFUSED MEDICAL ATTENTION AND WENT TO THE HOSPITAL ON HER OWN. THE VEHICLE WAS TOWED TO THE DEALER. *AK THE CONSUMER WAS IN THE PASSING LANE GOING AT A RATE OF 56-57 MPH WHEN THE CLICK WAS HEARD, THE VEHICLE STARTED TO GLIDE TO THE LEFT, THE CONSUMER TRIED TO GAIN CONTROL OF THE STEERING BUT THE WHEEL CONTINUED TO GO AROUND. THERE WAS NO STEERING POWER. THE CONSUMER WAS INFORMED THAT THE RACK AN PINION SNAPPED. *SC *JB
National Highway Traffic Safety Administration — Office of Defects Investigation