WHILE MAKING A RIGHT TURN THE STEERING WHEEL FAILED TO TURN. THIS CAUSED THE DRIVER TO CRASH INTO A GUARD RAIL AND HIT DEBRIS ON THE SHOULDER OF THE HIGHWAY. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DETERMINE THE PROBLEM. *AK