# 2004 VOLKSWAGEN TOUAREG — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
> NHTSA complaint `533761` · 2005-05-05 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** TOUAREG
- **Year:** 2004
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- **Miles at failure:** 10,000
- **Speed:** 1 mph
## Narrative
DOOR HANDELS STICK IN THE OPEN POSITION SO DOORS DO NOT CLOSE. TAKEN TO DEALER, DEALER DID NOT FIX ISSUE. MY DAUGHTER'S HAND THEN WAS HURT AFTER DOOR SLAMMED INTO HER AS IT WAS DID NOT LATCH DUE TO STICKING DOOR HANDELS. CALLED VOLKSWAGEN, THEN BOOKED THE CAR FOR REPAIR. AFTER COLLECTING CAR FROM DEALER'S SECOND REPAIR, THE PROBLEM STILL OCCURS, BUT AT NOT AS OFTEN. CAR STILL DEFECTIVE.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*