# 1997 DODGE RAM 2500 — ELECTRICAL SYSTEM
> NHTSA complaint `534890` · 2005-06-07 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** RAM 2500
- **Year:** 1997
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 161,000
- **Speed:** 40 mph
## Narrative
THE OUTER DASH SILENCER PAD CAUGHT ON FIRE AND BURNED THE CLUTCH  AND FUEL LINES. IT FRIED THE COMPUTER, THE OCCUPANTS WERE ALMOST KILLED.  THERE WAS A RECALL ISSUED #737, IN AUGUST 1997.  THE CUSTOMER WAS NOT NOTIFIED OF THE RECALL.  THE CONSUMER PAID ALL REPAIRS OUT OF POCKET.  THE MANUFACTURER WAS NOTIFIED, BUT THE CLAIM WAS DENIED.  CHRYSLER WILL NOT HELP THE CONSUMER WITH THE REPAIR BILLS, TOM KELLY MADE A  DECISION AND THE CONSUMER WAS TOLD THAT HE DOES NOT COMMUNICATE WITH PEOPLE AND HIS DECISION WAS FINAL.  THE CONSUMER HAD NO PROBLEMS WITH VEHICLE BEFORE THE INCIDENT AND WAS OUT OF STATE WHEN IT HAPPENED.  THE CONSUMER REALIZED THE RECALL WAS FOR DODGE TRUCKS BUILT MARCH 7, 1997 THROUGH MAY 15, 1997 AND  THE CONSUMERS VEHICLE WAS BUILT ON MAY 16, 1997.   *JB   THE ALTERNATOR WAS INOPERATIVE DUE TO A BAD PCM WHICH WAS REPLACED.  THE A/C HAD BECOME INOPERATIVE AFTER THE PCM WAS REPLACED.   *SC  *JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*