NHTSA complaint: 1994 CHRYSLER TOWN AND COUNTRY — AIR BAGS:FRONTAL
DT; AT 35 MPH SOMEONE PULLED OUT IN FRONT OF CONSUMER'S VEHICLE AND HIT OTHER VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. SHE WAS TOLD BY THE MANUFACTURER THAT AIR BAGS WERE NOT GUARANTEED TO DEPLOY IN A CRASH. ALSO, SHE WAS TOLD NOT TO DEPEND ON THE AIR BAGS. THERE WERE 100 VARIABLES IN DEPLOYMENT OF AIR BAGS, AND THERE WAS NO WAY FOR THE MANUFACTURER TO TELL HER OVER THE PHONE WHEN AN AIR BAG WENT OFF. DRIVER SUSTAINED INJURIES, AND WAS TAKEN TO A HOSPITAL. HOWEVER, PASSENGER WAS LIGHTLY HURT AND DID NOT GO TO THE HOSPITAL.*AK *SB *NM
National Highway Traffic Safety Administration — Office of Defects Investigation