NHTSA complaint: 1992 MERCURY GRAND MARQUIS — VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CALLER IS CONCERNED ABOUT VEHICLES BURNING UP. HAS NOT HAD A PROBLEM YET BUT DOES NOT WANT TO WAIT UNTIL SOMETHING HAPPENS. SAW REPORT ON CNN.COM. DEALER SAID IT WAS ONLY HAPPENING WITH SOME VEHICLES, AND IT MAY NOT BE CALLER'S CAR. CALLER SAW VEHICLE ON THE NHTSA WEBSITE. MANUFACTURER GAVE CALLER A REFERENCE ID 1481671685. THEY CHECKED HIS VIN,AND HIS VEHICLE WAS NOT INVOLVED IN RECALL. CALLER WAS CONFUSED FROM ALL THE INFORMATION HE WAS GETTING FROM NHTSA , THE STORY ON CNN, AND WHAT FORD WAS TELLING HIM.*AK
National Highway Traffic Safety Administration — Office of Defects Investigation