DT: WHILE DRIVING 60 MPH IN A RAIN STORM ON OHIO TURNPIKE IN NEWTON FALLS, CONSUMER FELT LIKE VEHICLE WAS COMING OFF THE GROUND. STEERING GOT LOOSE AND THEN IT GOT HARD TO TURN. HE SWERVED TOWARD A SEMI-TRUCK, THEN OVER CORRECTED AND HIT A CONCRETE BARRIER WALL. HE ROLLED ONCE COMPLETELY AND ENDED UP ON THE DRIVER'S SIDE, FACING THE TRAFFIC. THE AIR BAGS DIDN'T DEPLOY. VEHICLE WAS TOWED, AND INSURANCE COMPANY TOLD HIM TO GET IN CONTACT WITH GM TO FIND OUT WHY THE AIR BAGS DIDN'T DEPLOY.*AK