DT: WHILE DRIVING THROUGH A RESIDENTIAL NEIGHBORHOOD THE STEERING COLUMN LOCKED AND COULD NOT BE TURNED ONE WAY OR THE OTHER. AS A RESULT THE VEHICLE HIT A PARKED CAR. CONSUMER TOOK VEHICLE TO THE DEALER, AND THEY SAID A PIN HAD SHEARED CAUSING THE STEERING COLUMN TO BREAK. THE DEALER COULD NOT DETERMINE IF IT HAPPENED BEFORE OR AFTER THE ACCIDENT. THE VEHICLE WAS TAKEN TO A DIFFERENT MECHANIC AND THIS PROBLEM WAS FIXED. THE ACCIDENT CAUSED DAMAGE TO THE PARKED CAR AND THE CONSUMER'S VEHICLE. *AK *NM