NHTSA complaint: 2004 CHEVROLET MALIBU MAXX — STEERING: STEERING WHEEL/HANDLE BAR
DT: THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATES THAT SHE HAS A DISLOCATION OF THE SC JOINT, STERNUM AND THE COLLAR BONE. CAUSED BY TELESCOPING OF THE STEERING WHEEL. THE MANUFACTURER STATED THAT SHE WOULD BE RECEIVING A CALL, AND CALLER EXPLAINED TO THEM THAT SHE COULD NOT BE REACHED UNTIL AFTER 5:30 PM. SHE SPOKE TO A LOT OF PEOPLE, AND MANY OF THEM VERY RUDE BECAUSE SHE COULD NOT BE REACHED UNTIL AFTER 5 PM AND THAT WAS ALL THEY COULD TELL HER BECAUSE IT WAS AFTER GM BUSINESS HOURS. *AK
National Highway Traffic Safety Administration — Office of Defects Investigation