# 1999 FORD TAURUS — POWER TRAIN:AUTOMATIC TRANSMISSION
> NHTSA complaint `542464` · 2005-07-05 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** TAURUS
- **Year:** 1999
- **Manufacturer:** Ford Motor Company
- **Component:** POWER TRAIN:AUTOMATIC TRANSMISSION
## Narrative
DT: CONSUMER CALLED IN REGARD TO A RECALL 04M04 HE RECEIVED IN  08-2004 REGARDING CORRODED COIL SPRINGS, CAUSING A RUPTURED TIRE WHICH COULD RESULT IN  AN ACCIDENT. THE REMEDY  WAS TO MAKE A SHIELD AND TO NOTIFY CUSTOMERS WHEN THIS SHIELD WAS READY. ON 12-30-04, VEHICLE WAS IN  AN ACCIDENT BUT NO ONE WAS INJURED. HE HAD THE COIL SPRINGS REPLACED.   IN 1-05,  CONSUMER RECEIVED ANOTHER  RECALL #04S17, EXPLAINING THE DELAY IN GETTING THESE SHIELDS PREPARED. IN 05-2005, HE RECEIVED A LETTER STATING THE PARTS WERE AVAILABLE. HE CONTACTED THE DEALER WHO SAID THEY WOULD NOT FIX THE RECALL. FORD SAID THEY WOULD NOT PAY FOR IT EITHER. NEITHER WOULD REIMBURSE HIM FOR THE REPAIR WORK HE ALREADY HAD DONE.  ALSO,  TRANSMISSION ON WENT OUT AFTER THE COIL SPRINGS WERE REPLACED. HE FELT THAT TRANSMISSION PROBLEM WAS  DUE TO THE ACCIDENT THAT OCCURRED IN 2004. *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*