DT: WHILE DRIVING HOME FROM WORK IN THE RAIN ON 8/28/2002 THERE WAS A TOYOTA PICKUP TRUCK IN FRONT WITH THE TAILGATE DOWN. THE DRIVER WAS TALKING ON HIS CELL PHONE. WHILE GOING OVER A HILL IN TRAFFIC, THE TRUCK IN FRONT HAD BAD BRAKE LIGHTS. THE TRUCK WAS ABOUT 30 YARDS IN FRONT OF THE CONSUMER'S VEHICLE. THE CONSUMER'S VEHICLE WAS IN THE LEFT LANE, HIT THE BRAKES AND THE FRONT END OF THE CAR DROPPED DOWN AND SLID INTO THE BACK OF TRUCK. THE CONSUMER'S VEHICLE COULD NOT SWERVE AROUND TRUCK BECAUSE THERE WAS A CAR ALONGSIDE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE CONSUMER CUT HIS HAND AND FACE BUT REFUSED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP AND THEY FIXED IT. THE CONSUMER RETURNED IT TO TOYOTA BECAUSE HE DID NOT WANT TO DRIVE AN UNSAFE VEHICLE. *AK *SC