# 2002 TOYOTA TUNDRA — SUSPENSION:FRONT
> NHTSA complaint `543406` · 2005-08-18 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** TUNDRA
- **Year:** 2002
- **Manufacturer:** Toyota Motor Corporation
- **Component:** SUSPENSION:FRONT
## Narrative
SEVERAL MONTHS AGO I FILED A REPORT REGARDING THE FAILURE OF BOTH LOWER BALL JOINTS ON MY 2002 TOYOTA TUNDRA.  SINCE THAT TIME YOU HAVE ENACTED A RECALL # 05V225000.  I CALLED TOYOTA CUSTOMER SERVICE TO INQUIRE ABOUT RECOUPING MY COSTS WHICH EXCEEDED A THOUSAND DOLLARS.  TOYOTA INFORMED ME THAT  MY VIN # DID NOT MATCH WITH VEHICLES BEING RECALLED SO THEY WOULD TAKE NO ACTION ON MY BEHALF.  HOW IS IT POSSIBLE THAT I HAVE THE CORRECT YEAR AND MAKE OF VEHICLE AND EXPERIENCED THE SUBJECT PROBLEM, BUT THEY ARE NOT REQUIRED TO CORRECT THE PROBLEM?           *SC
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*